Is imitation the best form of profitability? Should traditional players be copying the challenger?

07 Oct 2019
They fuel competition and appeal to today’s digitally-savvy consumer. They continue to wow customers with their easy-to-use and customer-friendly digital services. What can traditional banks learn from them? What sets them apart from their competitors? They answer to new expectations. How? 
Suvo Sarkar, Senior Executive VP & Group Head – Retail Banking & Wealth Management - Emirates NBD

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