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GITEX CROWDFORCE : Building back better government experience in a post pandemic world

08 Dec 2020
10X Stage - Sheikh Rashid Hall
Smart Cities & 5G
The current pandemic has accelerated transformation across the board in the way organizations and governments work and respond to their
customers and citizens. In a post-pandemic world, people across the globe will be communicating, moving and demanding change faster
than ever before. From the way they live and work to the services they consume, new patterns of citizen behavior are emerging, catalyzed
substantially by an entire spectrum of digital technologies. This brings new challenges and demands for all organizations – including
governments. Delivering high quality government services and creating enhanced customer experiences in this rapidly evolving landscape is
not only a challenge but also an exciting opportunity for many governments around the world.
Chairperson
Dr. Jonathan Reichental, CEO, Human Future, former CIO for the City of Palo Alto - Human Future
Speakers
Ahmed Mahboub, Executive Director of Customers Service, Corporate Administrative Support Services Sector - RTA
Mohammad Al Zarooni, Director Policies and Programs - TRA
Ramit Harisinghani, General Manager MENA - b8ta
Rohit Garg, Head of Business Banking and NEOBiz - Mashreq Bank
Francisco Salcedo, Senior Vice President - Etisalat Digital
Colin Judd, Senior Director of Government Relations - Careem

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