In-Conversation: The impact of the global pandemic and its effects on smart services

His Excellency Mohammed Bin Taliah ,the Chief of Government Services of the United Arab Emirates Government oversees the Emirates Government Service Excellence Program aiming to raise the efficiency of government services by focusing on customers. In a freewheeling conversation with Jonathan Reichental, Mohamed talks about the grand vision of this country’s leadership to make UAE one of the “best globally" in government services, and how he is preparing to deliver on this mandate by creating a laser sharp focus on proactive, human centric, digital services powered by new tech, data sharing and digital identity, and enabled though renewed mindsets and enhanced capabilities.