Impossible.bot is the solution for automating the chatbot creation starting from a huge Help Content knowledge base.
Creating a chatbot today means doing a long, complex and manual process. A company which wants to create a chatbot have to identify all the possible questions user can ask, create bot-specific QnA reworking company’s knowledge, insert them manually in the selected platform, and then do the training of the AI by inserting questions’ variants and test and correct the behaviour of the AI. Automating this process sounds impossible, no?
!impossible.bot lets everyone create a chatbot faster as never before, we like to say that is the Usain Bo(l)t of chatbots platforms ;)
Our chatbots read existing company Help Content and learn by themselves, they are able to understand user’s questions with both natural expressions and business jargon.
We use your Help Content knowledge base as it is, minimizing your effort for adapting your content to be used by our artificial intelligence. The setup process of impossible.bot takes less than 10 minutes on the average, compared to 6 months of other platforms.
At the launch we currently support: Zendesk Guide, Intercom, and FAQ; we are working on HelpScout, Front, Salesforce, Freshdesk, Zoho, Kayako, Groove, and HappyFox.
Asking an organization to rewrite all the knowledge they accumulated year over year into a QnA format only to enable a new channel, a chatbot, is crazy! We are here for that!